Privacy Policy
Last updated March 2026
Fraym (“we”, “our”, or “us”) respects your privacy and is committed to protecting any information you share with us. This Privacy Policy explains how we collect, use, and safeguard information across our website and services.
1. Information We Collect
We collect information you provide directly, such as your name, email address, and project details when you submit a form or contact us.
We may also collect limited technical data such as browser type, device information, and usage data to improve performance and reliability.
We only collect what is necessary to operate and improve our services.
2. How We Use Information
We use the information we collect to:
Understand your project and respond to inquiries
Deliver and manage design and development work
Improve website performance and user experience
Communicate updates or respond to support requests
Maintain security and prevent misuse
We do not sell or rent your information.
3. Data Security
We take reasonable measures to protect your information from unauthorized access, loss, or misuse. This includes secure tools, access controls, and standard security practices.
That said, no system is completely secure, and we cannot guarantee absolute protection.
4. Data Retention
We retain information only as long as needed to deliver services, comply with legal obligations, and resolve any issues.
You may request deletion of your data where applicable.
5. Third-Party Services
We may use trusted third-party tools for hosting, analytics, and communication. These providers are expected to handle data securely and responsibly.
6. Updates
We may update this policy from time to time. Any changes will be reflected on this page.
7. Contact
For any questions regarding this policy, contact:
hello@fraym.design
Terms
Last updated: March 2026
Fraym (“we”, “our”, or “us”) provides design and development services. By accessing this website or working with us, you agree to the following terms.
1. Services
Fraym offers website design and development services, including landing pages, full websites, and product interfaces.
All work is delivered based on the agreed scope, timeline, and requirements discussed before the project begins.
Any additional requests outside the agreed scope may require additional time and cost.
2. Payments
Projects are typically priced based on scope and complexity.
A deposit may be required before work begins, with the remaining balance due upon completion or as agreed.
Payments are non-refundable once work has started, unless otherwise specified.
3. Revisions
Reasonable revisions are included within the agreed scope.
Excessive revisions or changes that significantly alter the original direction may be treated as new work and billed separately.
4. Timelines
We aim to deliver projects within the agreed timeframe.
Delays may occur if:
required materials or feedback are not provided on time
scope changes during the project
We are not responsible for delays caused by external factors or client-side delays.
5. Client Responsibilities
Clients are expected to:
provide clear requirements and timely feedback
supply necessary content, assets, and access
review and approve work within a reasonable timeframe
Delays in communication may impact delivery timelines.
6. Ownership
Upon full payment, the final delivered website design and build become the client’s property.
Fraym retains the right to showcase completed work in its portfolio and marketing materials unless otherwise agreed.
7. Third-Party Tools
Projects may involve third-party tools, platforms, or services (such as hosting or integrations).
Fraym is not responsible for issues, limitations, or changes related to third-party services.
8. Limitation of Liability
Fraym is not liable for any indirect, incidental, or consequential damages resulting from the use of our services or website.
We do not guarantee specific business outcomes, including conversions, revenue, or performance results.
9. Termination
Either party may terminate a project before completion.
In such cases, payment will be required for the work completed up to that point.
10. Updates
These terms may be updated from time to time. Continued use of the website or services implies acceptance of the updated terms.
11. Contact
For any questions regarding these terms, contact:
hello@fraym.design
